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FAQ

 

  • Are you a manufacturer or trade company?

    We are a professional USB Chargers and Cables manufacturer over 8 years since Nov. of 2008.
    Our trademark Hicbest already registered in Europe.

  • What products your company specialize in?

    We specialize in USB wall charger,car charger, USB Cable, USB Socket and other USB Gadgets.

  • Do you have your own R&D team?

    Yes, our R&D design and produce new products according to the needs of market.

  • What’s your payment terms?

    Standard terms: T/T in advance and Western Union.
    Also L/C at sight is acceptable for large amount.

  • What’s the warranty service do you offer?

    We take every careful step for our cust omers ,providing a satisfied and strong backup for their sales and promotion. We offer one year warranty for our ac adapters/chargers.

  • How do you ensure high quality of your products?

    Strict QC with 6 steps testing from raw material purchase to finished product.

  • How much is the defective rate for your products?

    Less than 0.5%.

  • What’s your main market?

    Europe, America,Africa and the Mid-East countries.

  • How do you ship the order normally?

    For large qty order,ship the goods by sea.
    For small qty order, by air or express. We supply optional express for you, including DHL,FEDEX,UPS,TXT,EMS,ARAMES and so on.




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